Last modified February 24th, 2025

PLEASE REVIEW THIS POLICY CAREFULLY

The following describes how Voltex Physical Therapy, LLC (“Voltex Physical Therapy,” “we,” “us,” or “our”) uses and disseminates information you provide through www.voltexpt.com and its sub-domains and affiliated sites, as well as Voltex Physical Therapy pages and accounts on Twitter®, Facebook®, LinkedIn®, Instagram®, TikTok®, and YouTube® (the “Sites”). If you ever have questions about this Privacy Policy, please contact us at the information below. Please also review our full Terms and Conditions of Use, which also govern your use of the Sites. By using this Site, you are consenting to this Privacy Policy.

COLLECTION OF YOUR PERSONAL INFORMATION.

Unless we expressly note otherwise, we do not collect personally identifiable information from users of our Sites. When you visit our Sites, some information about your computer hardware and software is inherently automatically collected, such as your IP address, domain name, browser type, access time, and referring website addresses. We typically do not use this information for any purpose, but an example of when we may use this information is in implementing improvements and analyzing the Sites and for troubleshooting purposes. We also utilize this information to monitor and improve services and to ensure that your use of the Sites is in compliance with our Terms of Use. Most of our services do not require any form of registration, allowing you to visit the Sites without telling us who you are. However, some services, such as email opt-ins, may require you to provide us with Personal Data. In such a case, you may choose to withhold any Personal Data requested by us, but it may not be possible for you to gain access to certain parts of the site or content. We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS PRIVACY POLICY

By providing your mobile phone number, you consent to receive SMS messages from Voltex Physical Therapy. These messages may include appointment reminders, updates, promotions, and other relevant information. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying “STOP” to any message. Your information will not be shared with third parties, and we will only use your phone number for the purposes specified in this policy. If you have any questions about our SMS privacy policy, please contact us at hello@voltexpt.com.

INTERNATIONAL PRIVACY LAWS AND YOUR RIGHTS UNDER THE GDPR

If you are visiting the Site from outside the United States, please be aware that you are sending information to the United States where our servers are located. Information you submit may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensively protective as your country of residence; however, our collection, storage, and use of your data will at all times continue to be governed by this Privacy Policy.

If you are a member of the European Union (EU), you have special rights under the GDPR. Those include: You have the right to object to the processing of your data and the right to portability of your data. All complaints must be sent to hello@voltexpt.com. You also have the right to erasure, rectification, access, or to seek restrictions to the processing of your personal data in our system. To the extent you provide consent to our processing of your personal data, you have the right to withdraw that consent at any time. Any withdrawal of consent does not apply to data collected lawfully prior to such consent. You have the right to lodge a complaint with a supervisory authority containing jurisdiction over GDPR-related issues.

COOKIES: WHAT THEY ARE, AND WHY THEY ARE NEEDED.

A cookie is a data text file sent from a website to your browser for the purpose of identifying the user and allowing access to portions of the website, thus alleviating the need to continually log in with your username and password. Cookies may be stored within your system. To the extent we use cookies, we can only access information from a cookie sent by one of the Sites, not other websites. We may use cookies to personalize your visit to our Sites because tracking usage allows us to best determine the needs of our customers and advertisers.

OUR POLICY WITH MINORS.

Our Sites are not intended for individuals under the age of 18. If you are under 18, you may only use the Sites under the supervision of a parent or guardian. We do not collect or maintain information from anyone known to be under the age of 18, and no part of this website is designed to attract anyone under the age of 18. We do not sell products or services intended for purchase by children. If we discover or are otherwise notified that we have received any such information from a child in violation of this policy, we will delete that information.

DATA RETENTION

We only retain Personal Data collected from Users for as long as (the User’s account is active) or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements for a period of 10 years.

CONTACT INFORMATION

If you have any questions regarding this Privacy Policy, please contact us at:

Voltex Physical Therapy, LLC

5555 North Lamar, C110 Austin, TX 78751

Email: hello@voltexpt.com

Phone: 512-200-4067